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In2stitches
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Posted on
Apr-08-2017
07:17 AM
I've not used my PayPal here device albeit I've had it around 3 years. Tried to set it up today. Added PayPal here to my mobile. Charged up the reader the green triangle is intermittently showing red then green. The blue tooth icon does not light up at all. I cannot connect to my phone. Any ideas much appreciated Thank you in advance
1 REPLY 1
PayPal_Rachael
PayPal Employee
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Apr-24-2017
10:19 AM
Hi In2stitches,
Welcome to the community forum and thanks for posting.
You will find information on pairing your device with the card reader here https://www.paypal.com/uk/webapps/mpp/how-to-use-paypal-here/card-reader#paringReader . This page also has troubleshooting tips that should help in the situation you have described. If you are still unable to connect the device I recommend reaching out to the PayPal Here team directly. You can contact them on <removed> or <removed>.
I hope this helps.
Rachael
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