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We have Paypal Express as a payment option in our shopping cart-https://www.brennancateringsupplies.ie/
For the last couple of weeks, when a user chooses the Paypal Express option in the shopping cart, they receive an error message saying
Error: Paypal response.
Our cart is with XCART who have not yet responded to our issue. The last successful transaction was on 29 January 2018.
Is there anything I can do to amend this problem?
Hi, I ran a test on your website and I can reproduce the error. When the error is returned PayPal is not called at all but we are on your server/website on this page:
Also in our logs for your account I can't find any error or call towards PayPal. I guess something in your module/plugin is not calling PayPal correctly. Also a thing I noticed is that the page called is ps_paypal_pro.php that looks like you are calling PayPal PRO methods but your acccount is not PRO so will not work with PayPal PRO methods.