cancel
Showing results for 
Search instead for 
Did you mean: 

How to display merchant logo instead of PayPal email

Member

How to display merchant logo instead of PayPal email

Hi,

We are providing our users a button (PayPal) to donate to specific organization.  When that button is clicked, it displays that organization's PayPal email address where we would like it to display their logo/charities name.  How can we accomplish this.

 

Thanks.

3 REPLIES
Moderator

Re: How to display merchant logo instead of PayPal email

You have a few options to display the merchant logo. First ensure that the account is a business account and that the email address being used is confirmed on the business account. If the email address is not confirmed then the account will not receive payments.

 

You can add the logo to the PayPal Account as long as it is in an https url format and conforms to these specs:

Logo Image URL - Choose an image with a maximum size of 190 pixels wide by 60 pixels high. The image will appear at the top of the order summary. We recommend providing an image that's stored on a secure (https) server.

 

Here is how to add the logo to the PayPal Account:

  1. Log into the PayPal Account
  2. Click on Profile
  3. Click on Profile and Settings
  4. Click on My Selling Tools
  5. Click on Update next to PayPal Buttons
  6. Click on Manage checkout page styles
  7. Add a new logo

The other way to add a logo is to add the below HTML code to your Payment Button HTML:

<input type="hidden" name="image_url" value="https://yourimage.com/image.jpg">

Keep in mind that your image should be stored on a secure server, and maximum size of 190 pixels wide by 60 pixels high. 

 

Thank you,

Jennifer

Member

Re: How to display merchant logo instead of PayPal email

Hi,

These are not our PayPal accounts, so I don't think we are the ones to add the logo to these customers of ours.  These are nonprofits which we are signing up in our platform, and if somebody want's to donate to them, they will click a PayPal button to go to the PayPal payment process.  My question is when users go to the PayPal payment screen page, they see the charities' PayPal account email address instead of seeing their logo.  Is there anything we need to do at our end to display their logo instead?

 

Thanks.

Highlighted
Member

Re: How to display merchant logo instead of PayPal email

We are inserting nonprofits' PayPal email account in our portal so that when people choose to donate to them, it will take them to PayPal payment page.  However, in that PayPal payment page donors don't see nonprofit's logo or name, rather the associated PayPal email account.  

I'm not sure what we are passing to PayPal payment page that prevents that, or if there is a specific method that we need to do this.  I hope I'm clear on explaining this.

 

Thanks.