unclaimed

[ahab]

paid for item through paypal status was "unclaimed"contacted seller who hadn't finished registering with paypal money still unclaimed as seller says he can't get the money has asked me to re send the money will i cancel original transaction and then re send a new transaction or is there someway he can claim it through his account without me having to re send it

[snowshoe · Accepted solution]

If the status of the transaction is "unclaimed" and the "cancel" link is active, you should cancel it. 

If the status of the transaction is "unclaimed" and the "cancel" link is not visible or not active, PayPal will return the funds to you after 30 days.

Suggest contacting the seller and request an invoice be sent to you.  This is the preferred method as now you will have the proper documentation for making a purchase.   Simply using the Send Money feature for purchases is how most people end up getting scammed.

[ahab]

thanks for the reply looks like seller managed to sort his side out as payment has now been claimed

[oldcogger41]

Having similar problem.  I have sold two items, they have an "egg timer" icon next to payment in my paypal account.  How do I get this money into my account so that I can post goods to buyers.  This is my first encounter with ebay & may be my last.

[kernowlass]

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.

[RobGs]

Same things happened to me, I bought an item, and the transaction says Unclaimed Payment, I cant cancel it, the seller says he had his old email address in, do i have to wait 30 days to get my money back or can he change his details somewhere so it goes through?

thanks. RobGs

[kernowlass]

Answer on your other thread.