refund on guest user

oioiioo
New Community Member

could someone help me?

 

i tryed to buy something on ebay on a guest user but entered the postcode wrong so i didnt get the item and i cant find anyway to get the money back and the sell is not returning my emails

i have all the notes from ebay and paypal i just cant find a way to claim it back

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1 REPLY 1

snowshoe
Frequent Advisor
Frequent Advisor

Two thoughts:

 

You can contact PayPal's customer support and explain you paid as a guest. They can assign a Transaction ID to your purchase which in turn will allow you to open a dispute.

 

Else, contact your credit card issuer for assistance, it's possible may be able to do a chargeback.

 

 

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