payment

R19
New Community Member

ebay is telling me the buyer has paid via paypal, paypal shows no payment into my acc., do I send the item or not????

Login to Me Too
2 REPLIES 2

minty1
Advisor
Advisor

Hi R19

 

No dont send yet

 

Read this first

Go to your ebay sold page find the transaction and click "more actions" at the side

 

Click "sell similar" scroll down and double check your ppal email address is correct without any spelling mistakes on your listings

If its wrong try adding that one to your ppal and see if the money comes thru, give it time

 

Is your ppal acc linked to your ebay?

Your ppal address on your listings has to be the same as your ppal email address

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@R19

 

Hi there seems to be a LOT of posts about items being sold on ebay and funds not showing at the moment so i don't think the ebay address is the problem.

 

It may well be an ebay / paypal glitch so i would give it 24 hours and keep an eye on ebay notifications and your paypal account to see if anything is posted or the funds show.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.