no receipt

dan23
Contributor
Contributor
I ordered two tickets through PayPal on Monday.i need to show the receipt at the venue.it is now Saturday and the money has left my account but it has not shown on my PayPal account yet. What can i do?
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

Normally the seller is credited instantly and then pay pal wait for your funds to get to them to pay them back. 

 

What does it say next to your transaction?  Completed or unclaimed or pending? 


Advice is voluntary.
Kudos / Solution appreciated.
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dan23
Contributor
Contributor
I was ordering the tickets through a wrestling website that used PayPal .i placed the order through PayPal and it just said thank you you will receive a confirmation email shortly .but i havnt received one and my PayPal activity doesn't show any transaction but the funds have been taken from my bank.
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PayPal_Dian
Moderator
Moderator

Hi Dan23,

 

Thank you for posting.

I am afraid that we are not able to resolve this for you here. I would advise to contact us so that we can look up the payment and help you get the tickets.  

 

You can contact us on Twitter: @askPayPal, Facebook https://www.facebook.com/PayPal?sk=wall or you can use the contact us link: https://www.paypal.com/webapps/helpcenter/selfhelp/home/.

 

Dian

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