how to disable shipping address?

LeoD
Contributor
Contributor

I'm bying something online and I get redirected to the paypal page to enter my password and confirm the payment, but I see shipping address with my information (home address, postal code, etc.). My payment doesn't require a shipping address so how can I disable it?

 

thanks

Login to Me Too
1 REPLY 1

PayPal_Adrian
PayPal Employee
PayPal Employee

LeoD -

 

Welcome to the Community!

 

If you're seeing this information, the merchant  has set up their auction or check out to require a shipping address.  If you continue via checkout in this manner, a shipping address would have to be selected.

 

If you are purchasing a virtual good or service, you may be able to use the Send Money feature to pay the merchant directly, or they could invoice you outside of checkout.  To exercise this option, reach out to your seller.  They can then either provide you an invoice or their email address to make direct payment.

 

Thanks!

 

Adrian

Was my post helpful? If so, please give me a kudos!

Did my post solve the issue? If so, please accept it as a solution!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.