did not receive item, transaction is missing from ebay,, what do i do?

stephenhulbert
Contributor
Contributor

exactly that, bought two items, the first did not arrive, the second was not what was advertised.

i would start a dispute with ebay but both transactions are missing from my ebay account.

i can't see any way to raise a dispute with paypal.

they took my money, what should i do?

thansk and regards,

stephen.

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1 REPLY 1

PayPal_Wayne
Moderator
Moderator

Hi there stephenhulbert,

 

If you contacted Customer Services they could open up a dispute for you manually. This will begin the process of getting you a refund.

 

I hope this information helps you

Wayne

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