buying with paypal

ashuk93
Contributor
Contributor

i am to buy an item from ebay and it keeps coming up palpay cannot send payment, i have been trying alday and ive got over £500 in my paypal account and i can't use it, it is not on hold or anything just wont let me use it for some reason, there is two item im trying to buy one is a low amount and the other is a big amount, ive also tryed paying for them seperatly but it still comes up the same saying cannot send payment. Can someone help me to solve this or explain why this is happening please, many thanks.

Login to Me Too
1 REPLY 1

minty1
Advisor
Advisor

Hi ashuk93

 

Is you account verified?

 

It might be a ppal hitch, or it might be the sellers account

Have you asked the seller if there is a problem with their ppal account?

 

Ask the seller if they have the correct ppal email address without any spelling mistakes on the listing

They can double check by going to their sold page, find the transaction and click sell similar

Scroll down and check their ppal email address

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.