Trying to pay on ebay

lawestwood
New Community Member

I have been trying to pay on ebay and get the following message

 

'This card cannot be used for this transaction. You can complete the checkout with another debit or credit card. Please enter your new card information below.;

 

Should I enter a new card I never had a problem befre?

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4 REPLIES 4

Diane19021965
New Community Member

i have been trying to pay on ebay , but when i put in my debit card number you say its already in use please use another card

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PayPal_john
PayPal Employee
PayPal Employee

a payment can be stopped for so many reasons, your best option might be to contact customer service about this, log into your PayPal account and click on 'contact us' on the footer of the page and take it from there....

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ehee5344
New Community Member

PayPal_Siobhán
Moderator
Moderator

Hi there ehee5344,

 

Normally if a payment is block/denied you will receive an error message telling you the reason why.

 

If you have a specific problem with paying for an item please clarify and we will be happy to help.

 

Siobhan

 

 

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