on 03-13-2017 08:34 AM
I recieved a refund from an online store and it is showing in my history as completed yesterday (12/03). However, although this shows as completed it is not in my balance. i have made no other payments on paypal that this refund could have gone towards and there is nothing in my history to indicate opayments made after recieving the refund.
I paid online using my paypal account, linked to my bank rather then having actual paypal credit, does this make a differance.
Can anyone advise?
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Re: REFUND CONFUSION
on 03-13-2017 01:02 PM
If you funded the original paypal payment to the seller with a debit card then any refund won't go back to your paypal balance.
Once marked as completed it will automatically go back to your bank account but takes up to a week to process through to the bank.
Paypal say allow 30 days but I have never waited longer than a week for mine.