cancel
Showing results for 
Search instead for 
Did you mean: 

Problem with a payment

Problem with a payment

Hi

I having problems wtih a payment in Themeforest.net

Error message: 

 
"Return to merchant and try a different payment method

We are not able to process your payment using your PayPal account at this time. Please return to the merchant's website and try using a different payment method (if available)."

 

Im on holiday now in a different country, but i have approved bank account and credit/debit card.

I need a solution please.

Thanks!!

 

Juampaflores

 

 

2 REPLIES
Highlighted
Volunteer Advisor

Re: Problem with a payment

Because you are in another country it has probably triggered PayPal security and they have stopped payment as they suspect a person in another country is trying to use your account. 

Re: Problem with a payment

Ok, but just 2 days ago i successfully bought an item from webempresa.com, and last month also bought an item in another website.

So, why i can buy in these sites but not in themeforest?

Thanks in advance,

 

Juampaflores