Paypal system error

woody2shoes
Contributor
Contributor

Just tried to buy an item on Ebay and make immediate payment as is my custom. Halfway through the payment routine and Paypal threw up an error page with the usual non-explanation. Waited thirty minutes as advised and tried again. They now want double payment for the same item, and as is normal when trying to make contact with either Ebay or Paypal I am now feeling somewhat suicidal. Think they've set the whole thing up to try and discourage us. Nobody could devise a system this awkward without an ulterior motive.

Woody2shoes.

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1 REPLY 1

PayPal_Rachael
PayPal Employee
PayPal Employee

Hi woody2shoes,

 

The error message you received originally would indicate that the first payment did not go through. If you did make the payment twice within half an hour though this is something that we should be able to help you with.

 

My best advice would be to get in contact with customer support so they can advise you on what needs to be done. 

 

I hope they can get this resolved quickly.

 

Let us know how you get on.

 

Rachael

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