Paypal Digital gift card for Tesco - missing PIN

Ap43
Contributor
Contributor

The  digital gift card from PayPal gifts turned up by email but it can’t be used as there is no PIN information.  Anyone know how I can get a PIN to use this?

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10 REPLIES 10

PayPal_Intars
Moderator
Moderator

Hi Ap43,

Welcome to the community forum and thanks for posting.

The email you received should've included the code used to redeem the digital gift card. generally, a pin is not needed. If you still need help, please call us toll free on 0800 368 7123. More information about PayPal Digital gifts is available here.

 

Intars

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Ans77
Contributor
Contributor
I've got the same problem and I need the pin to use the gift card
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rogerc2
Contributor
Contributor

I've put in a claim now against 'PayPal Digital Gifts'. No response from them at all.

 

Hopefully PayPal will just refund me in a week.

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rogerc2
Contributor
Contributor

@Ap43 Did you find a solution to this? 

 

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SamuelOhh
Contributor
Contributor
I had the same issue, what happened?
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rogerc2
Contributor
Contributor

I asked PayPal to refund me and they did so (eventually). Seems odd that a service is being offered that cannot be used.

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Ap43
Contributor
Contributor

I've been refunded now - they said they have had a technical issue with generating PINs so none of these will work.   You need to call them to get a refund but they are very quick to do this.

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SamuelOhh
Contributor
Contributor
I need the pin as it WILL NOT let me buy anything online. Please can you give me the pin or issue a refund as soon as possible. -Thankyou
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SamuelOhh
Contributor
Contributor
Help???
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