Payment made as a guest
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Hi. As I couldn't remember my paypal password I made a payment for an item on ebay as a guest. Unfortunately the item was lost in the post and the seller refunded the money. It states on e-bay that the money has been refunded - but where to? I'm now able to log into my paypal account but obviously the money is not refunded there because I paid as a guest. Could anyone please help or advise how to trace this refund? (Also, as the seller has filed for a cancellation I cannot trace the original payment reference either!)
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The refund should be applied to your credit card, it can take up to 2 weeks for the credit to appear on your card statement.
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