Payment Processing Error (601). Cannot Complete Transaction.
I am a new Paypal user. I paid for some eBay items earlier this week with no problems.
I tried to pay for another eBay item today, and I got a "Payment Processing Error" (601), which said:
"This transaction cannot be completed at this time. Please check your PayPal account settings or make the payment using www.ebay.com"
I have enough money to pay for the item, all of my other payments in the past have been accepted, and I checked with my bank who said there wasn't a problem with my card.
I tried to pay again a few hours later, and I still get the 601 Error message.
So i'm not sure what to do...is anyone else experiencing this problem?
Any help would be much appreciated.
I tried what you suggested but I got the same result. I also got this message: "Please go to PayPal to confirm your credit card before you complete this purchase."
I must surely have already done this, otherwise I would not have been able to buy items successfully earlier this week?
I have not become "Verified" because I don't want to "Link" my bank accounts to PayPal. And besides, i'm using a Credit card, not a Debit Card, so I don't see how adding my bank details helps. I don't want to use my Debit Card account to pay for items.
Could transaction size be a factor? My previous purchases were a few dollars each, but this one is quite a bit larger.
maybe because you're new and trying to buy a big value item ( >$500 ? )
if yes, paypal seem it like a risky and prevent you from make payment. try to call their customer support number to ask them for help.
you can also take a look on this post. Please go to www.paypal.com to confirm your credit card before you complete this purchase
I was getting the same error 601 all day today..... And then I remembered that I had recently changed my address on my debit card that is verified with PayPal. So I changed the eBay shipping address to match my debit card address... And boom! Finally I can use PayPal again! Hope this helps!
Hey there, Am sure that many are still suffering from this error! though here's what worked for me today, after few trials in a couple of days and a lot of frustrations.
Go to your "Account seetings" on the upper left corner from your screen.
Scroll down untill you see: "PayPal account information"
Below it, click on the link: "Update your PayPal settings"
Make sure you keep the SAME address you have on your paypal account (that you can see if you're logging in through the paypal website)
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