i ordered at vision pros last week.i even recieved their email saying its fully paid with the reciept.But i havent recieved any email regarding the shipping of the product.so i tried contacting them and definately no response.So when i came ot paypal i say order paid aswel. so how can i actually cancel this transaction and get a refund on my card trhough paypal.
I was able to find telephone information for your merchant on their website here. You might consider giving them a call. I noticed there's also a link there for tracking your order, so that might be helpful as well.
If you still aren't able to reach them after contacting them via phone, you might consider filing a dispute. To learn more about disputes and your protections as buyer, check out this site.
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