Locked out software?

Pacalb
Contributor
Contributor

Hello there folks, 

 

a bit of advice, please? I bought some photographic software that I came across on Instagram a few months back. Downloaded the demo, used it for a bit, then thought I'd buy it when the demo ran out. Paid for it through Paypal here with the transaction going through only to not received a key to activate the software. It has now been a number of days now (3 as of this post) with them not replying to other than an auto mail with a ticket number and it telling me they normally reply within 8 hours?  

 

I did a bit a looking into the company after having this issue and came across a few people having issues of no contact.  Any suggestions folks? I just spent £70 on a bit of software that I have nothing to show for and other people saying their support doesn't reply. 

 

N.B. I have nothing in the spam folder either. 

 

Someone who had a similar issue. 

http://jamesrome.net/drupal/piccure%2B

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