You are viewing the PayPal Community Archives. This content may be old or outdated. Leave the Archive
OK here's the deal On Oct 14 2011 I made a Ebay purchase and AS requested by the seller Paid for the item the same day using paypal
. After several Weeks i emailed the Seller Asking Where the product was, NO Response.
A week later the package arrived in the mail . Great right.
I noticed in my paypal account the payment was unclaimed & once again emailed the seller asking if he was going to claim the Money NO Response.
I received a email today from Paypal Telling me they put the unclaimed money back in my Account And to Contact the seller to make Alternate payment .
So I again emailed The seller now Im getting return mail Email address no good its the same email address he has on eBay .
So I got the product and I got his money and no way of contacting him what do i do ??
danm0802 -
First of all welcome to the boards, and second, thank you for being an honest buyer! It sounds like your seller may not realize he or she has an outdated email address on their auctions. I would recommend asking them for an updated email address by shooting them a message via the eBay messaging system. Once they provide the correct email address on their PayPal account, use the Send Money feature to manually route it over to them.
Thank you again!
Adrian
©1999-2022 PayPal, Inc. All rights reserved.