I can't pay for anything using PayPal and my available balance is £0.00

Siimplyy
Contributor
Contributor

Whenever I try to purchase something it says an error has occured please return to the merchant and my paypal balance is 0.00 any help?

 

Screenshot. http://gyazo.com/fe89b8fdb4f9928b23a5314225f4ce2f

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kernowlass
Esteemed Advisor
Esteemed Advisor

Well if you go to the right of where it says paypal balance you will see on the same line "currency converter", you can click on that and scroll down that page and on the right you can convert currencies.

 

Fees apply though.


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kernowlass
Esteemed Advisor
Esteemed Advisor

When you click on "view" does it say the money is pending at all?


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kernowlass
Esteemed Advisor
Esteemed Advisor

Looks like your funds are in dollars  and you need to convert it to pounds before you can spend it.

 

Did a buyer recently pay you in dollars??


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Siimplyy
Contributor
Contributor

Yeah i was

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kernowlass
Esteemed Advisor
Esteemed Advisor

Well if you go to the right of where it says paypal balance you will see on the same line "currency converter", you can click on that and scroll down that page and on the right you can convert currencies.

 

Fees apply though.


Advice is voluntary.
Kudos / Solution appreciated.
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Siimplyy
Contributor
Contributor

Thank you so much!

I salute you! Got it working! Many thanks!!

Cat Happy

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PayPal_Siobhán
Moderator
Moderator

Glad to hear it! 

 

@Kernowlass - good advice! 


Siobhan 

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