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Help

Member

Help

My card can not be used, and it told me I need link a new debit card. But I don't know why that my card cant used. Please help me how to check it to thawing.

2 REPLIES
Volunteer Advisor

Re: Help

Are you using a prepaid type card or regular credit card?   Prepaid cards usually don't work unless you can register both your name and address with the card issuer.

Member

Re: Help

Actually I use this card buy same product on July 25th, but when I use it on 29th, it have this problem. And my card expire date is 01/16. So that I dont know what happend on my card.

Thank you for help.