Fraud

GrantWebb
Contributor
Contributor

Hi I brought a laptop battery on the 14th Jan for an old laptop it was £8.99, it was from a chinese seller in the UK, they took the £8.99 from my paypal account and on the same day under another name took £4.23 and set it up as a continuous monthly payment, I wonder how many other people are being scammed out of money and not realised it, details below!!

Subscription details
 
 

Active

Merchant Eulalee Derby Verified

Profile start date 14 Jan 2017 | Profile ID No. I-PE6VR72K4PB8

 

Be careful out there!!

 

Grant

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6 REPLIES 6

annetommy
Contributor
Contributor

I don't know who this person is but every month ay Paypal account is debt:

Subscription details.
Indefinite – continue until cancelled
Total $49.90 USD
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PayPal_Donna
Moderator
Moderator

Hi annetommy,

 

Welcome to the PayPal community.

 

It sounds like you could have set up a billing agreement or subscription with this company that needs to be cancelled. Please complete the steps in the following link to check this: goo.gl/G131nK. You can also cancel it from here.

 

Donna

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collo75
Contributor
Contributor
Just leave PayPal there service is appalling anyways 8days I've been trying to receive money in to my account total joke
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Jarmo
New Community Member

I activated the software in google play store price was 8.99 USD. Afterwards, I noticed that after three months a new fee would be paid. I did not mention anything about this when I pay. I only noticed that PayPal sent me a shipment email. this was a small aid software. Sold as this Eulalee Derby. He is a net deceiver and a thief.

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PayPal_paula
Moderator
Moderator

Hi Jamo, 

 

Welcome to the PayPal community forum. We are always happy to have new members. It sounds like a payment agreement has been set up for the software that you activated. If this is not something you were aware of or would like to cancel this then I would recommend contacting the merchant/company that it is set up with. You can also cancel this on your PayPal account by following the steps below. 

 

Here’s how to cancel a subscription or recurring payment:

  1. Go to www.paypal.com/uk and log in to your account.
  2. Click the Settings icon near the top of the page.
  3. Click Payments.
  4. Under 'Manage Upcoming Payments', click Pre-approved Payments.
  5. Select the merchant whose agreement you want to cancel and click Cancel.
  6. In the 'Cancel Confirmation' pop-up, click Yes.

Note:

  • You can’t reactivate a recurring payment after you cancel it
  • Cancelling a payment doesn’t cancel your contract with the merchant. You will need to contact the merchant also to confirm and agree on the cancellation. 

I hope this helps and thanks for posting, 

Paula 

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Lcrow
Member
Member
I don't know who this is or what its for. I've contacted them several times with no response. I read this & have taken it off of my monthly payments as they have not cooperated with stopping the withdrawals or a refund. I no not how it got there & didn't authorize it.
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