Edit an invoice

dee13
Contributor
Contributor

I have sent an invoice to the customer but she wants me to take out some goods that have not sold. I am happy to do this but I don't know how to do it. Do I have to send her a new invoice with the ommited items, if so how do I cancel the original invoice?

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1 REPLY 1

PayPal_Intars
Moderator
Moderator

Hi dee13,
 
Welcome to the community forum and thanks for posting.

The invoice that has been sent cannot be edited I'm afraid. Instead, you can cancel the previous invoice and send a new one. 

Here's how to cancel an invoice or money request:

  1. Go to www.paypal.com/uk and log in to your account.
  2. Locate the payment in your Activity and click Cancel.

Hope this helps,

Intars

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