Buying Items

AmberGG
Contributor
Contributor

Im trying to buy an item, and i have more than enough in my paypal balance 

but i keep getting we cant send your payment right now

Is there any thing i should do

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6 REPLIES 6

snowshoe
Frequent Advisor
Frequent Advisor

Is your PayPal Account "verified"?

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AmberGG
Contributor
Contributor

no? why should it be verified. i have enough in my paypal balance

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kernowlass
Esteemed Advisor
Esteemed Advisor

Do you have a back up card registered to paypal as well?

 

Are you trying to send the payment internationally where the seller accepts another currency??


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Kudos / Solution appreciated.
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AmberGG
Contributor
Contributor

No backup card. I have British Pounds in my paypal balance

Its when i try to log and click continue i get we cannot send your payment right now

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kernowlass
Esteemed Advisor
Esteemed Advisor

Think you need a back up card registered and verified on paypal before you can use your balance.


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Siobhán
Moderator
Moderator

Hi AmberGG,

 

@kernowlass is right, often times you are required to add a card as a security measure.


If you have the funds available in the correct currency and you are receiving this message it sounds like this is the problem.

 

Let us know how you get on!

 

Siobhan 

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