An Odd Payment Problem

[Somenameorother]

I'm trying to make a direct payment from my account without success. The sytem insists that I must enter my card details in order to do this. I haven't noticed having to do this before. Is this normal? Are all the card fields always compulsory for a diect payment?

[kernowlass]

To send funds from your paypal account balance you need to have a back up card linked to your paypal account as well.

[Somenameorother]

Thanks kernowlass. It;s weird that I didn't already know that I have to fill in card details to make direct payment. Must be a senioor moment. Now where's nurse... 

[PayPal_Jessica]

Hi Somenameorother,

Thank you for joining the PayPal Community Forum.

As Kernowlass advised, if there are not enough funds in your PayPal balance, your card would be used as a funding source. Even if you have the full amount in your balance, you may be requested to add a card as a backup.

You can find more information about how payments are funded here

Thanks,

Jessica.

[Somenameorother]

Thanks Jessica. I thought I'd made direct purchases in the past without having fill in card details, but maybe I'm misremebering.