request money still pending

dola1
Contributor
Contributor

Hello. I was request money 7 working days ago to my 'friend', but status still is pending. And show that request is sent, but not accepted. Friend says that he confirmed my request.  I want know, its not to long for this? Maybe sender have problems, i think maybe he confirmed my request but he has no money, or problems mby is with my account? Thanks for answer!

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PayPal_Michael
Moderator
Moderator

Hello, dola1. Welcome to the PayPal Community! Not seeing a payment in your PayPal account is a definite concern! However, if your friend went through the steps to send you a payment/money, you would see a transaction in your PayPal account Activity.

 

It's possible your friend took steps to change the status of the Money Request you sent, but didn't actually send a payment/money. But, if someone wants to send you a payment/money, you don't have to send them a Money Request.

 

The easiest way for someone to send a payment/money is for them to log on to their PayPal account, click send money, enter the email address on your PayPal account, and follow the steps from there.

 

You can find more information on Money Requests at https://www.paypal.com/lv/smarthelp/article/how-do-i-know-if-my-money-request-or-invoice-has-been-pa..., and you can find more information on how to send a payment/money at https://www.paypal.com/lv/smarthelp/article/how-do-i-send-money-faq1684.

 

I hope this is helpful. Thanks for being a part of the PayPal Community!

 

Sincerely,

 

Michael
PayPal_Michael

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