"Carrier" was incorrectly marked as "DHL" by PayPal when updating tracking numbers onto PayPal
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Posted on
Sep-11-2018
02:48 PM
Today we were updating the tracking numbers onto PayPal for our orders, and PayPal incorrectly marked the carrier as DHL for ALL of them. We did not and do not use DHL, and we only use USPS and FedEx. We are pretty sure that we marked the carrier(s) correctly when we were updating the tracking numbers onto PayPal, but when we double checked them, we noticed that the carrier was changed to "DHL" and we have no way to correct it. We have hundreds of transactions from today which have been involved with such issue. And quite a few of them from eBay.
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