purchased postage twice for 2 items in error

[jancarol]

Hi, just started purchasing postage from PayPal. I purchased postage twice on 2 packages. I did not print out the first time - my bad- then in order to get it printed out, I had to purchase again, therefore my postage charges have been doubled. Has anyone had this problem? If so, can I get my money back. It totals a  little over $18.00. Thanks 

[PayPal_Olivia · Accepted solution]

Hi @jancarol,

I'm sorry to hear that you purchased more shipping than you needed! There are time frames for voiding a label that vary depending on the country and the shipping carrier. Please let us know what country you're in and the carrier used and we can get you the information specific to your situation.

Thank you!

Olivia

[jancarol]

I was able to void one of the purchases and money was refunded!

[Jagmag]

How do I void one shipping label that I printed by mistake. I printed two of the same one and was charged twice.

thanks.

Jagmag