paypal asking to create paypal account even though PayPal account optional is On

[bejoy]

Hi,

When users paying through credit/debit card paypal asking to create paypal account even though PayPal account optional is On in my selling tool settings. 

[bluegreencars]

Hi, has anyone found an answer to this? We have the same problem, account creation is optional but our customers cannot proceed without creating a paypal account. As a result almost no-one is using paypal.

[PayPal_Cristina]

Hi @bluegreencars, @bejoy,

Thank you for your post and welcome to our Community Help Forum!

As PayPal is country specific, it may be possible that in the country of your buyers the payment option as a 'Guest' is not available.

I hope this helps.

Cristina

[bluegreencars]

Thanks Cristina,

is there a way to find out if that is the case? Is the 'Guest Option' disabled in Greece?

Thank you