money request can't sent ! There's a problem with your account.

temp20191031
New Community Member

hello dear sir my paypal account something problem's the i request the money to friend but they not sent and they are showing :- [ There's a problem with your account. Please visit our Help Centre so we can help you resolve this quickly. ] Now fix the problem please soon as possible

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @temp20191031,

 

I'm sorry to hear that your friend is unable to pay your money request. If they're showing a message on their end that says that there is a problem with their account, they will have to follow any steps that the messaging lists to resolve the situation. If they are unable to determine the nature of the issue, please ask them to contact customer service for assistance.

 

To contact customer service, they can click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

I hope this helps!

 

Olivia

 

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