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invoice customers must sign up to paypal

New Community Member

invoice customers must sign up to paypal

For some reason when customers get to the checkout page of the invoice they must fill out there information and then create a paypal account, how can I avoid customers having to create paypal account? I have already tried going to website preferences and didn't work. Please help. 

2 REPLIES 2
Contributor

Re: invoice customers must sign up to paypal

Have you found a solution yet? There used to be an option for customers to just pay with a credit/debit card but the invoice format has changed and that is no longer an option. 

Moderator

Re: invoice customers must sign up to paypal

Hi @cameronbowen333 & @ABWood

 

Thanks for reaching out to the community regarding your issue with invoicing. 

 

Our system should still have the option to allow the buyer to pay with their debit or credit card. Here is current information on how invoicing works. There are some countries that don't currently have the option to complete guest checkout. If you know the locations of these users, please let me know so I can see if they are on this list. 

 

Thanks, 

Drew