find customer email

carodemarc-0
New Community Member

i need to send a customer an invoice but need the customer email address...how do i access this

 

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1 REPLY 1

PayPal_Martina
Administrator
Administrator

Hi @carodemarc-0,

 

Thank you for your post and welcome to the Community forum! 

 

In general, if you have been requested to provide additional information such as invoices, you should be able to do so in your Resolution Centre. You can access it by clicking 'Help & Contact' at the bottom of any PayPal webpage and then 'Resolution Centre' in the top right corner of the page. 

 

If you cannot see the option to upload the document, I would recommend reaching out to our Customer Service over the phone and they will provide you with alternative methods to use to upload the document.

 

I hope this helps!

Martina 

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