dispute refund postage charge?

[outdra]

I recently purchased some shoes but they weren’t as described so I got a full refund. I’m going to ship the shoes back but do I have to pay for postage or does PayPal reimburse me??? Especially cause the postage will be quite large

[kernowlass · Accepted solution]

@outdra 

Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for ''some of the cost'' if you have activated this at some point before you made that transaction .....
https://www.paypal.com/au/webapps/mpp/returns