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client refuses to pay for lessons

New Community Member

client refuses to pay for lessons

Hi, I have a horseback riding facility and a client keeps saying she will pay for lessons she had but doesn't. $50 is due from April and $180 from May 2019.

I send her a paypal invoice today and she declined it!

How can I hold her accountable?

I have all the text from her saying she will pay me...and how sorry she is...

 

1 REPLY 1
Moderator

Re: client refuses to pay for lessons

Hi @AI121,

 

I'm sorry to hear that a client will not pay for a service that has already been rendered. PayPal is not able to compel a payment. Seller Protection exists only for payments that have already been received. 

 

I hope you are able to find some remedy outside of PayPal.

 

Olivia

 

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