canadian account-U.S. Users/purchases

russm62
New Community Member

Hi There, Im new to this forum.
I live in Canada, I have a Paypal business account.

I have a potential client in the U.S. that is trying to pay for a product off my website

but tells me they are getting booted out of paypal and taken back to a home page.

I have other canadian purchasers and no problems crop up, I have tried a test purchase and it is not a problem.

I am in U.S Funds on paypal

Could this be that I am a canadian business and they are in the U.S.?


Does anyone have suggestions ?

also, where do I go to ensure that I am in U.S. funds, even though, it say US Funds on the pending Invoice?
2. how can I add U.S. address info and formating in the checkout Page?
I.E.,:

State

Zipcode etc?


Thanks

Any help would be appreciated.
This is a pretty big potential purchase this company would like to make from me.


Regards
Russ

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