Withdraw manually to visa card

Walid-Ibrahim
Contributor
Contributor

On the 1st of July, the automatic transfer to my visa card has been done with the regular transfer rate of $1 = EGP 16. On the 10th of July, I made a second withdrawal but manually this time. The issue here is that PayPal transferred the amount with different exchange rates than any place in the world $1 = EGP 15.47 which resulted in me losing a huge amount in the exchange rate. I tried to reach out to PayPal without success. They told me the "Technical Team" has no necessary access to handle this issue and referred a link to reach out to the customer service. The link takes me to a page that has no tickets to the customer service and a banner that said due to Covid-19 there won't be telephone support. 

 

I'm really fed up from following up on this matter since July 10th with no easy access customer support team 

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