Unable to add customer info to invoice

mojack411
New Community Member

Hello,

I'm creating an invoice for a customer. After inputting their email address I'm trying to add in their info by clicking the "Edit customer info" button that appears below. After adding in all the appropriate info, though, and hitting "Save" I get a "Looks like something went wrong. Please try again." error. No error code or any indication whatsoever of exactly what went wrong. This customer is in Canada and I'm in the US, so I'm not sure if there's some sort of international issue happening here. I drafted a mock invoice to a few friends in the US and I encountered no issues with them, so I'm really at a loss as to what's holding up the process for this Canadian customer. Any help would be very appreciated. Thank you!

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1 REPLY 1

DAPhotography
Contributor
Contributor

I'm stuck with this problem and my customer is in the USA, so it's not a country issue like you thought.

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