I'm trying to CALCULATE a shipping label price (before even purchasing it), but every time I attempt to do this, I get the following error:
Your payment for shipping cannot be processed because it exceeds your available balance. Please add a credit card or bank to your account for completing this label purchase. ERRORCODE-50023
Then, shortly after I get a paypal text message asking me if I intended to make a $xx purchase, which I respond to with "no". I'm not even trying to purchase the label, I'm just trying to calculate the price before I purchase it. However, this then triggers a password reset for my account. I've done this twice now, and I can't figure out how to use the shipping label and mak eit work. I used to use this a few years ago with no issues, but something seems broken now. I have two credit cards linked to my account, and pay several recurring bills this way every month without issues.
Does anyone have any clues what's going wrong?
