TRACKING NUMBER

csjbrown
New Community Member

I have a client trying to make a deposit to my business account, but I don't see it.  Client gave me a tracking number, is it possible somehow to track this transaction?

 

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@csjbrown wrote:

I have a client trying to make a deposit to my business account, but I don't see it.  Client gave me a tracking number, is it possible somehow to track this transaction?

 


No, not through our accounts. There is no tracking number on transactions but a Transaction ID number. You'll need to call PayPal customer service to have them look it up. Click HELP at the top menu, scroll down to click CONTACT US, scroll down to click CALL US.

 

Did the sender send funds to the correct email address?


Kudos & Solved are greatly appreciated. 🙂

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@csjbrown wrote:

I have a client trying to make a deposit to my business account, but I don't see it.  Client gave me a tracking number, is it possible somehow to track this transaction?

 


No, not through our accounts. There is no tracking number on transactions but a Transaction ID number. You'll need to call PayPal customer service to have them look it up. Click HELP at the top menu, scroll down to click CONTACT US, scroll down to click CALL US.

 

Did the sender send funds to the correct email address?


Kudos & Solved are greatly appreciated. 🙂
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