Shipping Label Didn't Pring

stcan-27
New Community Member

I purchased a shipping label but do to printer issues it didn't print so I had to go to the post office.   How do I cancel the label I purchased?

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @stcan-27,

 

Thank you for your post! A label can be canceled by following these steps.

 

A USPS label needs to be canceled within 48 hours and a UPS label must be canceled within 24 hours.

 

I hope you were able to find this information already within that time frame!

 

Olivia

 

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