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Ship option

New Community Member

Ship option

I have paid invoices and it is not giving me the ship option to print a label. I have tried going under activity. All I can do is print a invoice
1 REPLY 1
Moderator

Re: Ship option

Hi @Crossxgal,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry about your issue. The Print Shipping Label button may not appear in your Activity for various reasons:

  • You must have the U.S. or Canadian PayPal account for the Print Shipping Label button to appear.
  • The sender may have selected "No shipping address required" during the payment process.
  • Fourteen days have passed since payment was received.
  • The sender may have sent the payment using a different transaction type then you have selected in your shipping preferences.

I hope this helps.

 

Cristina