Shared invoice link Not showing name or address

Intras
New Community Member

I have created two invoice today. I share the links directly to my customers. In the first instance all worked fine.  Testing the link the web page showed the customers name and billing address.  After creating the second invoice when I tested the link the customer name and billing address was hidden, with the note at the top of the page "The shipping and billing information has been hidden to protect your privacy. Please log in to view this invoice or ask the vendor to send you a PDF copy."

The second invoice was created within minutes of the first.  Has PayPal changed and now hide this information by default?  Do I have any control to turn this off? (Also created an test invoice with the same result)

Thanks

 

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.