Security Check not working Unable to access API credentials through NVP/SOAP API

anderson_corp
Contributor
Contributor

When I click on "Manage API credentials" it brings up the security check screen with our phone number, we received the call and input the pin number and it said it was complete. However, nothing updated on the screen, and further attempts to refresh/revisit the page show the same security check screen or "Sorry, we couldn’t confirm it’s you". 

 

 

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