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Refunds - timing

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Refunds - timing

Does the ability to issue a refund expire at some point?  I would like to refund a purchase someone made last summer, but there's no drop down menu offering me the option of issuing a refund, only the ability to archive the transaction.  Thanks.

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Esteemed Advisor

Re: Refunds - timing

@harrisod 

 

Up to 180 days, if its after that you wuold not be able to use the 'refund' option but you could use the 'friends/family' option instead?

https://www.paypal.com/ca/smarthelp/article/FAQ780


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Please leave Kudos / Solution if I have helped you.

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1 REPLY 1
Highlighted
Esteemed Advisor

Re: Refunds - timing

@harrisod 

 

Up to 180 days, if its after that you wuold not be able to use the 'refund' option but you could use the 'friends/family' option instead?

https://www.paypal.com/ca/smarthelp/article/FAQ780


Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.

View solution in original post