Good afternoon. I have recently been refunded the cost of an item that was not what I asked for in the original order. I duly returned the item as instructed by PayPal at a cost of 20.05 euros and I would like to reclaim said amount, how can I do this please? I have tried the 'Return shipping on us' system but it seems to be specifically for vendors rather than buyers. Any help or guidance would be most gratefully accepted.