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Receiving payment

New Community Member

Receiving payment

I sent a request for payment to a mobile number. They logged into the link as a guest and entered info. When they agreed to send they got a message saying there was a problem and to try again later...it kept saying that no matter what card they tried. Anyone know what to do?
1 REPLY 1
Moderator

Re: Receiving payment

Hey @T113,

 

Uh oh - it sounds like they may be encountering our internal security. We would need more information from the sender's side to be able to help. I would advise having them contact us by phone, Facebook, or Twitter so that we can help. Thanks!

 

- Ashley M


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