Showing results for 
Search instead for 
Did you mean: 

Receiving payment

New Community Member

Receiving payment

I sent a request for payment to a mobile number. They logged into the link as a guest and entered info. When they agreed to send they got a message saying there was a problem and to try again kept saying that no matter what card they tried. Anyone know what to do?

Re: Receiving payment

Hey @T113,


Uh oh - it sounds like they may be encountering our internal security. We would need more information from the sender's side to be able to help. I would advise having them contact us by phone, Facebook, or Twitter so that we can help. Thanks!


- Ashley M

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.