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suzyra
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Posted on
Nov-04-2019
05:44 PM
Hi,
I just sold an item, I don't do this very often, and the address in PayPal is different to the address given in Ebay.
I seem to recall that I need to only send to the same address ? Is this correct ?
Thanks.
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PayPal_AshleyM
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Nov-06-2019
12:12 PM
Hi @suzyra,
Great question! The only way to be covered by Seller Protection is to send the package to the address provided on PayPal. This protects your payment if a dispute is filed. You can always request the buyer resubmit the payment after checking the addresses if you're unsure. Hopefully the issue is resolved soon! 🙂
- Ashley M
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