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PPP Documentation requested

New Community Member

PPP Documentation requested

Hi all:

I applied for PPP Loan through Paypal.  This morning Paypal emailed me a link to my.loanbuilder.com and requested that I upload some documents.  When I visit that URL, however, it does not recognize my paypal login information.  (But I can still login to paypal without issue).  Moreover, there is no link on my.loanbuilder.com page to establish a new login.  Does anybody know whether my Paypal login details should work with Loanbuilder.com?  

 

Thanks in advance.

Stephen

3 REPLIES 3
Contributor

Re: PPP Documentation requested

I am having this exact same issue. I cannot log into loan builder and when I try to connect with PayPal I get "PayPal authentication failed" error.   I even tried the "forgot password" button they have they never sent me an email.  

New Community Member

Re: PPP Documentation requested

Same issue. How do we resolve this PAYPAL??

New Community Member

Re: PPP Documentation requested

I have the same issue.

Authentication failed message