New to the community? Welcome! Please read our Community Rules and Guidelines
I applied for PPP Loan through Paypal. This morning Paypal emailed me a link to my.loanbuilder.com and requested that I upload some documents. When I visit that URL, however, it does not recognize my paypal login information. (But I can still login to paypal without issue). Moreover, there is no link on my.loanbuilder.com page to establish a new login. Does anybody know whether my Paypal login details should work with Loanbuilder.com?
Thanks in advance.
I am having this exact same issue. I cannot log into loan builder and when I try to connect with PayPal I get "PayPal authentication failed" error. I even tried the "forgot password" button they have they never sent me an email.