PPP Documentation requested
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Hi all:
I applied for PPP Loan through Paypal. This morning Paypal emailed me a link to my.loanbuilder.com and requested that I upload some documents. When I visit that URL, however, it does not recognize my paypal login information. (But I can still login to paypal without issue). Moreover, there is no link on my.loanbuilder.com page to establish a new login. Does anybody know whether my Paypal login details should work with Loanbuilder.com?
Thanks in advance.
Stephen
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I am having this exact same issue. I cannot log into loan builder and when I try to connect with PayPal I get "PayPal authentication failed" error. I even tried the "forgot password" button they have they never sent me an email.
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I called PayPal yesterday to apply for the second round of PPP and this still remains a problem. THEY themselves tried to apply and got this authentication error. All they did was make a ticket and see that there were multiple INTERNAL tickets saying the same problem. No resolve found. Otherwise, had great customer service this time.
*Note: traditional banks will not disperse the PPP loan into a personal checking account that's why it's so important for PayPal to fix this for PayPal business accounts for independent contractors/sole-proprietors/etc.
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